SVP Business Insurance Claim at Travelers Insurance
I was Born in Hartford and grew up in Glastonbury, CT. I received my BS in Business and MBA from UCONN, and my JD from Western New England College in Springfield and am a member of the Connecticut Bar. Starting at Travelers 34 years ago, I held many positions leading to my current position which encompasses all aspects of Commercial Lines Claim Operations.
During my time in Claim, I was fortunate enough to be part of continual innovation and disruption in the Claim area, from changing core claim practices with Medical expertise to our latest innovation allowing for end to end Digital self handling capabilities for an injured worker.
Over my career I received 3 US Patents, was awarded the 2005 Claim Professional of The Year award by Claims Magazine and the 2013 “Legends Award” by the American Society of Workers’ Compensation Professionals. I also stay engaged in the industry by publishing articles on Claim Trends, present at industry events, serve on several industry boards and committees, Chairing the Workers Compensation Research Committee Board of Directors.